Shipping policy
Shipping Policy – Story To Song Studios
Thanks for supporting Story To Song Studios 🎤
Every order helps bring new music and stories to life.
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Processing Time
All orders are processed within 2–5 business days.
Because many of our items are made to order, processing times may vary slightly during high-demand drops.
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Shipping Time
Estimated delivery times:
- U.S. Orders: 3–7 business days
- International Orders: 7–21 business days
Shipping times may vary depending on location, carrier delays, or seasonal demand.
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Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
We may offer free shipping promotions on select drops or order totals.
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Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information.
Please allow 24–48 hours for tracking updates to appear.
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Delayed or Lost Packages
If your order is delayed or appears lost, contact us and we’ll help track it down.
Story To Song Studios is not responsible for delays caused by carriers, but we’ll always do our best to help.
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Incorrect Shipping Information
Please double-check your shipping address at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.
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International Orders
International customers may be responsible for customs fees, duties, or taxes depending on their country.
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Contact
Questions about your order? Reach out anytime: solutions@mobileapplicability.com