Refund policy

Refund & Return Policy – Story To Song Studios

We want you to love what you ordered. If something isn’t right, we’ll make it right.

Returns
We accept returns within 30 days of delivery for unworn, unused items in original condition.

To start a return, contact us at: solutions@mobileapplicability.com

Customers are responsible for return shipping costs unless the item is defective or incorrect.

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Exchanges
Need a different size? No problem.

We offer exchanges within 14 days of delivery.  
Once we receive your item, we’ll ship the replacement.

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Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days with a photo.

We’ll replace it or issue a full refund — no hassle.

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Refunds
Once your return is received and inspected, we’ll notify you.

Approved refunds are issued to your original payment method within 5–10 business days.

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Non-Returnable Items
- Final sale items
- Gift cards
- Worn or washed merchandise

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Limited Drops
Some Story To Song Studios (STSS) items are part of limited releases and may be marked final sale.

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Contact
Questions? Reach out anytime: [your email here]

Thanks for supporting Story To Song Studios 🎤